The solution is to rename at least be of the drives so that they have different names. An AAE Error can pop up when you click on a track, in the timeline, in the clip list, or when making a track active or inactive. This is usually a permissions issue. When clicking on a track or in the clip list you may not have the appropriate permissions for one of the files you are effectively trying to access or you may not have permission to access the folder the file s are in.
It can be the same issue as Error 2 in that you could have 2 drives with the same name, but AAE Error is more likely to occur because one of your drives has one or more macOS illegal characters in the name. These should not be used in session or project names or media names. As a consequence, it is recommended that you try and avoid using these characters when naming sessions and playlists in Pro Tools.
We did discover that you can use Emojis and Symbols. However, note that we did add a caveat regarding illegal characters. It would appear that the main reason for an AAE Erro , is an incompatible plugin. The question is which one. There is no shortcut to figuring out which plug-in may be crashing your system, this is how you do it.
Create a folder on your desktop or somewhere safe and then drag all the plug-ins from your plug-ins folder to the new folder for safe-keeping. Split your plug-ins into two groups.
Drag one half of that group back to your plug-in folder and see if your system launches. If it does, then pull them back out and try the other half - it should crash. If it does, then divide the remaining group in half again and repeat the process until you find the culprit. I am reliably informed, but not smart enough to do the maths, that irrespective of the number of plug-ins you have, that you should find the culprit in around 8 moves - not of course accounting for those with low plug-in counts.
Once you have identified the culprit then go and get the latest version and install it and all should be good. The advice is as follows…. Shut down the computer and power cycle the chassis if applicable. Zap PRAM when restarting the computer. Launch Pro Tools. If the error persists, run the DigiTest utility to verify if there are any failures.
The advice is to ensure that your interfaces are powered on and that all DigiLink cables are secured on both ends. The advice is to ensure your HDX card s have been connected to the internal power of your computer or chassis, and that the fans are working properly. AAE Error is a more general overheating warning message showing that your HDX cards are operating at temperatures above their intended threshold.
The advice is to ensure that the fans on the HDX cards are functional, and that the airflow in the computer or chassis in which they are installed is not compromised, by checking for excessive dust in exhaust ports or nonfunctional fans.
If your computer or chassis is installed in a quiet rack or isolation studio furniture, ensure that the operating temperature inside is less than degrees Fahrenheit. The advice is to disable Sleep and Hibernate. These include Pro Tools errors , , , , , and with error messages like these The operating system held off interrupts for too long. The audio device buffer underflowed.
You are running out of CPU power. These messages will usually only be displayed during playback or recording and will result in Playback or recording being stopped. These messages may occur for a variety of reasons:. But the problem is much more likely to be elsewhere in your system. So work your way through these suggestions to help resolve the problem. Incompatible Hardware - Computer hardware that has not been specifically tested and approved by Avid may contribute to buffer errors.
The following are the most common system components to cause buffer errors if incompatible:. Motherboard Chipset on Windows machines - Firewire Controller less likely on newer machines, but if you are still using older FireWire peripherals this may still be an issue.
A faulty firewire or USB cable may be the culprit. Some ports work better than others. Try all available USB and firewire ports. In addition to freeing up system resources, disabling these can help resolve DAE errors , and Incompatible Plug-ins - Sometimes having incompatible plug-ins installed can degrade system performance and contribute to buffering related errors. Check that you have the correct versions of all plug-ins for your version of Pro Tools.
The initially recommended workaround is to increase the HW Buffer size. The better news is that Avid has reported that this was fixed in later versions of the drivers for these interfaces so make sure you have the latest driver installed. Mbox Drivers. Eleven Rack Drivers. C Drivers. Pro Tools loses audio playback or an error occurs when disconnected headphones on a MacBook Pro. This is another known example of where Pro tools can report a error.
While playing back Pro Tools 11 and listening to audio from the internal headphone output from a MacBook Pro computer, if the headphones are unplugged a error may occur.
If the headphones are disconnected while Pro Tools is idle and not playing back, audio may no longer come out of the speakers on the MacBook Pro. To resolve this, either plug the headphones back in to continue monitoring audio, or restart Pro Tools to hear audio from the built-in speakers on the MacBook Pro. This is likely to be on a Windows machine. Download and install the driver for your audio interface download drivers for Avid interfaces. Hold the N key down immediately after launching until the Playback Engine window opens to select your device.
If the same error occurs, Avid recommend you try the following Right-click the Speaker Icon you can see on the lower right side of your screen.
Then, click Playback Devices. Do the same in the Recording tab beside Playback on top of the dialogue box After all the Playback and Recording devices are disabled, try to run Pro Tools First again. If it runs, you can enable all the sound devices again. Although the error is most likely to happen in Pro Tools First, it can happen in other versions of Pro Tools when it cannot find an audio interface.
This step will ensure that your computer can detect and run the device drivers necessary to locate and use the hardware connected to your PC. There is a possibility that Digidriver could fail to update the device drivers for your hardware, or that Pro Tools could still fail to locate your hardware interface.
If this happens, then you will need to manually install the drivers yourself. Head to Device Manager. Then, follow the steps listed above. Your email address will not be published. To help you suggest more steps to resolve the issue, I would appreciate it if you could answer the following questions:. Which operating system is installed on your computer? Have you made any recent hardware or software changes to your computer prior to the issue? How are you trying to install pro tools?
Which version of the Windows operating system am I running? You need to perform a Clean Boot to prevent any conflicting third party applications from interfering with your computer.
To place the computer in a Clean Boot state, you need to follow the steps from the article mentioned below and try to install pro-tools program. Note: You need to follow Step 7 from the article mentioned above to get the computer back to Normal Startup after performing all the steps.
If you still face the same issue, then I would suggest you to contact the program vendor for more help. Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Mahesh Babu G's post on October 16,
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